Text Chat Operator
New Media Services are seeking a Text Chat Operator at our Loakan office
12,000-15,000/month (production basis)
Overview:
As an Operator, your primary goal is to foster satisfaction, interconnectedness, and a sense of belonging among subscribers. Your daily tasks include responding to messages and building strong online relationships for prolonged, active, and enjoyable website engagement.
Roles & Responsibilities:
-Respond to diverse subscribers' messages and engage effectively in conversations in a timely and professional manner.
-Utilize creative communication skills with tact and empathy to provide a personalized and fun experience for the subscribers.
-Adept in soft skills, particularly in emotional intelligence and interpersonal communication.
-Utilize creative communication skills with tact and empathy to provide a personalized and fun experience for the subscribers.
-Adept in soft skills, particularly in emotional intelligence and interpersonal communication.
Skills Required:
-Exceptional oral and written communication skills in English, demonstrating creativity and adaptability when handling sensitive or challenging discussions.
-Proficient typist with a minimum typing speed of 45 words per minute.
-Strong multitasking and prioritization abilities for efficient subscriber support.
-Emotionally understanding of the subscribers’ needs and perspectives.
-Open to flexible and shifting schedules, accommodating changing work hours.
-Proficient typist with a minimum typing speed of 45 words per minute.
-Strong multitasking and prioritization abilities for efficient subscriber support.
-Emotionally understanding of the subscribers’ needs and perspectives.
-Open to flexible and shifting schedules, accommodating changing work hours.
Salary & Benefits:
12,000-15,000/month (production basis)
Other Benefits:
In-house cafeteria, shuttle services, and paid training
How to Apply:
Apply via email: careers@nms.ph
Subject line: Your Name – [Desired Position]
Subject line: Your Name – [Desired Position]