Alam Mo Ba Baguio

Customer Service Representative Full Time

Technodream Webworks, Inc
18000
Baguio
Call Center / Customer Support
Full Time

Join our dynamic team at TECHNODREAM WEB DESIGNS INC. & DREAM WEBWORKS CREATIONS INC. as a Customer Service Representative . In this full-time position based in Baguio City Benguet, you will be responsible for providing exceptional customer service and administrative support to our valued clients.

Overview:

What you'll be doing

Respond to client inquiries and requests via phone, email, and online chat in a timely and professional manner

Provide helpful and informed solutions to customer issues, ensuring a positive experience

Manage administrative tasks such as scheduling, data entry, and document organization

Collaborate with cross-functional teams to ensure seamless customer service

Contribute to the continuous improvement of our customer service processes

Skills Required:

What we're looking for

At least 6 months of experience as a CSR is a MUST!

Business level English fluency is essential for this role, both oral and written

Strong problem-solving and critical thinking abilities

Proficient in using various computer applications and BPO Tools

Ability to work in a fast-paced environment and adapt to changing priorities

Demonstrate customer service experience, preferably in a call center

With a pleasing personality

Professional client interaction.

Flexible with shifting schedules.

Salary & Benefits:

18000

Other Benefits:

Starting bonus of 3,000 plus Attendance and Performance Bonus once qualified

How to Apply:

Send your resume to recruitment.technodream@gmail.com